http://www.cregor.net Online access to some publications (80 conferences in English or papers in French). IN CASE OF PASSWORD, IT SUFFICIENT TO CLICK ON "Cancel". </P> In "Members CREGOR", you can also access to Curriculum Vitae and 120 other publications in French. </P> </P> ______________________________________________________________________________________________________________________________________________________________________________________________ </P> On ne trouve dans cette page que la récapitulation de CERTAINES des publications accessibles en "Plein Texte" (80 communications en anglais ou articles en français dans des revues classées). </P> Dans les pages "Membres CREGOR", on trouve les C.V. des chercheurs et plus de 120 AUTRES PUBLICATIONS accessibles en français : des communications, des chapitres d'ouvrages, des articles dans d'autres revues. daily 1 2007-02-09T12:45:40Z http://www.cregor.net/membres/vitari/travaux/referencearticlereview.2012-01-24.2841301430 Knowledge Management (KM) practice includes services designed to reduce the difficulty of sourcing knowledge, that is, getting the right knowledge to the right people at the right time. The phenomenon addressed in the study reported in this paper is a specific type of KM service – the Expert Recommending Service (ERS) – which contributes to achieving the difficult objective of getting the right expert to the right people at the right time. The findings of the study identify the dimensions of ERS success in different organizational contexts and the organizational characteristics that influence ERS success. Research contributions of the study are therefore two-fold. On the one hand, our results show that, among all the organizational characteristics, being aware of others, and specifically of others’ knowledge domains, influences ERS success. On the other hand, our results suggest that ERS success can be significantly measured by employing the following dimensions: Quality, Use, Satisfaction, Individual Net Benefit, and Organizational Net Benefit. We also propose a set of recommendations for practitioners to help improve the success of their ERS, taking into account the informal expert recommending processes, improving the accessibility of all personnel to knowledge about their colleagues and considering the organizational characteristics, in particular awareness, before launching new ERS. No publisher vitari 2012-02-03T18:04:55Z Article dans une revue à comité de lecture http://www.cregor.net/membres/fallery/travaux/referencearticlereview.2011-07-05.6006482308 No publisher fallery 2011-10-05T20:30:40Z Article dans une revue à comité de lecture http://www.cregor.net/membres/bourdon/travaux/referenceinproceedings.2011-06-21.8957752506 This research intends to understand the impact of a strategic innovation on microfirm busi-ness model, and to analyse the organizational and strategic impacts of the changes created by such an innovation. Our research is based on Business Model approach (Johnson, Chris-tensen, & Kagermannand, 2008), which recently proved its conceptual efficiency in strate-gic analysis. The survey is based on single case study about a French microfirm which is specialised in local economic news and legal advertisement. The results show that the com-pany has reinvented his business model using IT and change the competition rules in the sector. Second, we highlight the difficulties encountered by the firm to implement IT. This conducts us to think about the double dimension innovation – adaptation of the business model in microfirm context due to the specificity of microfirm market. We also develop a discussion on the management of change. No publisher bourdon 2011-07-05T00:00:27Z Actes de colloques en anglais http://www.cregor.net/membres/fallery/travaux/referenceinproceedings.2012-01-08.6346152592 No publisher fallery 2012-01-08T17:13:42Z Actes de colloques en anglais http://www.cregor.net/membres/fallery/travaux/referencearticlereview.2012-01-08.7833208418 No publisher fallery 2012-01-08T16:47:19Z Article dans une revue à comité de lecture http://www.cregor.net/membres/fallery/travaux/referenceinproceedings.2011-02-21.2031077465 No publisher fallery 2011-02-21T02:48:11Z Actes de colloques en anglais http://www.cregor.net/membres/bourdon/travaux/referenceinproceedings.2011-02-25.3115295790 This paper explores the role of Information Systems in breakthrough strategies and offers an alternative perspective to that found in most of the literature on this topic, which tends to be dominated by large, high-tech organizations. It presents a longitudinal case study of a comparatively small French based company that creates and manages wedding lists. This study demonstrates that it is possible for an organization to achieve a strategic breakthrough using relatively modest 'off the shelf' Information Technology. It indicates that, firstly, breakthrough strategies are based more upon innovations in business models than innovations in technology and secondly, that breakthrough strategies may actually reduce a company's reliance on high-tech solutions as a means of maintaining their competitive advantage. The nature of breakthrough strategies is discussed and the paper examines how well they fit into Henderson and Venkatraman's model of strategic alignment. The study highlights some areas of similarity, such as the iterative and interactive nature of strategic alignment; it also highlights some the difficulties of representing this particular strategy using this model. No publisher bourdon 2011-03-09T08:19:49Z Actes de colloques en anglais http://www.cregor.net/membres/kimble/travaux/referenceinproceedings.2010-04-18.7615641551 This paper looks at what happens when Communities of Practice are used as a tool for Knowledge Management. The original concept of a Community of Practice appears to have very little in common with the knowledge sharing communities found in Knowledge Management, which are based on a revised view of 'cultivated' communities. We examine the risks and benefits of cultivating Communities of Practice rather than leaving them 'in the wild'. The paper presents the findings from two years of research in a small microelectronics firm to provide some insights into the wild vs domesticated dichotomy and discusses the implications of attempting to tame Communities of Practice in this way. No publisher kimble 2010-07-23T17:52:55Z Actes de colloques en anglais http://www.cregor.net/membres/kimble/travaux/referencearticlereview.2010-01-20.5780588146 Although Communities of Practice have become a core concept in understanding how knowledge is managed within organizations, there have been few studies of the praxis of formation of Communities of Practice.  In this article, we report on a Grounded Theory study of the members of a previously identified Community of Practice within the UK Higher Education Academy Psychology Network.  In addition to providing data on the functioning of the community, the study also revealed a hitherto unrecognized form of community that exhibits all of the characteristics of CoPs yet has only a transient existence that seems to nucleate around an existing core community.  Drawing on the metaphor of quantum behaviour, we termed these communities Quantum Communities of Practice.  We describe a theory to explain this phenomenon that is grounded in the data from the study.  We conclude by discussing the value and validity of our findings and methodology and indicating the next steps we will take in our research. No publisher kimble 2010-07-23T18:08:35Z Article dans une revue à comité de lecture http://www.cregor.net/membres/kimble/travaux/referencearticlereview.2010-08-19.9431176284 The article examines the process of innovation and knowledge sharing from a perspective that focuses on the influence that local circumstances can have. In particular, it looks at the problems of knowledge sharing between groups of professionals. It presents a comparative analysis of two studies, one involving two groups of IT professionals; the other a network of healthcare professionals. The data was collected in two sets. The first set consisted of the results from two earlier, independent studies; the second was collected specifically for this article. We investigate the role played by boundary objects and brokers. Through an analysis of the interplay between boundary object and broker, we uncover the dynamics of the innovation process and show that the role played by the broker can be political. We identify two strategies that are used by brokers in the selection of a boundary object. The first is directed towards achieving a balance between the actors involved and the second is directed towards controlling their activities. We conclude by suggesting that other researchers should also consider the interplay between broker and boundary object when examining cross-boundary knowledge sharing. No publisher kimble Knowledge sharing Boundary objects Innovation Brokers Interplay 2010-08-25T03:25:31Z Article dans une revue à comité de lecture http://www.cregor.net/membres/meissonier/travaux/referencearticlereview.2010-08-07.0387326125 Une large part de la littérature sur les projets open source s'est concentrée sur les motivations permettant de prédire le niveau de participation des membres. Toutefois, ces facteurs incitatifs ne garantissent pas pour autant une participation durable. En effet, la plupart des participants se retirent dès que leurs besoins personnels sont satisfaits, si bien que beaucoup de projets sont arrêtés ou abandonnés faute d’avoir su conserver un nombre suffisant de participants actifs. Ce faisant, la question de recherche pourrait être inversée afin d'appréhender dans quelles mesures la participation effective aux projets open source permet aux membres de donner sens à leurs propres motivations ? L'objectif de cet article est de traiter cette question sous un angle énactiviste en considérant que les motivations ne sont pas des préalables à l'action mais se forment dans et par cette dernière (ici la participation). La partie empirique présente les résultats d’une enquête quantitative conduite, sur SourceForge, auprès de 93 membres de projets de logiciels libres destinés aux entreprises. Les résultats révèlent, en particulier, que la réputation, la réciprocité ainsi que les recherches d'opportunités professionnelles sont les variables les plus expliqués par le niveau de participation. En revanche, les motivations concernant l'apprentissage et l'idéologie du logiciel libre ne sont que faiblement déterminées, ce qui vient contre-balancer les résultats des études qui avaient pourtant évalué un fort pouvoir prédictif de ces deux variables sur le niveau de participation escompté. Ceci tend à montrer que la participation semble surtout donner du corps à des motivations pour lesquelles le participant dispose d'indicateurs pratiques quant à leur satisfaction. No publisher meissonier 2011-01-10T04:59:57Z Article dans une revue à comité de lecture http://www.cregor.net/membres/meissonier/travaux/referencearticlereview.2010-08-07.7430853436 Most empirical research on users' resistance toward IT has been conducted after implementation of IT in organisations. Little research has been done on the way individual and group resistance emerges and evolves during prior stages of projects. This focus on pre-implementation phases is important since IS managers need to anticipate potential conflicts and users' resistance that can involve project failure. While IS literature has separately developed theories on resistance and conflicts, we conceptualise a whole theoretic-system we call "IT Conflict-Resistance Theory" (IT-CRT). This theory is used as driver for a two year action research project conducted at Netia Corporation (a worldwide leader in video and audio broadcasting) during preliminary phases of its ERP implementation project. According to our findings, while conflicts toward IT implementation are often considered to have negative effects and require being actively managed by top managers, the case study delivers an alternative observation: a passive-like attitude of managers during the IT pre-implantation phase does not prevent the resolution of a socio-political oriented conflict between two groups of employees. Our observations illustrate how the avoidance management style invites team members to cope with conflict situations and to express tacit causes of resistance. While most MIS methods tend naturally to maximize users' satisfaction and to reduce potential resistance, the IT-CRT theory developed in this article supports an alternative approach: enhancing resistance in order to anticipate and resolve latent conflicts that are directly or indirectly related to the project. The underlying message of this article for researchers and practitioners is to consider users' resistance toward IT as a key process embedded into IT choices and IS design. No publisher meissonier 2011-01-10T04:57:04Z Article dans une revue à comité de lecture http://www.cregor.net/membres/fallery/travaux/referencearticlereview.2010-07-23.3598059887 La messagerie électronique s’est rapidement développée dans les organisations aux cours de ces dix dernières années, par sa facilité d’utilisation et son utilité perçue. Pourtant, Weber publie en 2004 un article dans le MIS Quaterly dans lequel il soulève : « Curieusement, les recherches sur la messagerie électronique sont peu significatives en systèmes d’information ». Il invite alors les chercheurs à publier davantage sur « l’e-mail ». Cet article présente une méta-analyse des travaux de recherche francophones sur la période 2000-2008. Nous étudions l’usage de la messagerie électronique dans les organisations à l’aide d’une analyse statistique des données textuelles. Dans un premier temps, nous expliquons l’originalité de cette démarche et le traitement des données. Dans un deuxième temps, nous présentons les résultats et les profils de classes obtenus par Alceste : quatre classes différentes, correspondant à quatre grands sujets de recherche : « Temps et productivité », « Choix des médias et productivité » ; « Utilisation/satisfaction », « Interface homme/machine ». Enfin, nous discutons des résultats, de la validité et des limites de cette démarche. Ceci ouvre des pistes de réflexions et des voies de recherches futures. No publisher fallery 2010-07-23T17:06:51Z Article dans une revue à comité de lecture http://www.cregor.net/membres/ologeanu/travaux/referencearticlereview.2009-11-17.3567236289 The purpose of this paper is to explore the acceptance and the appropriation  of videoconferencing-mediated training during real training situations in a French company. We compare the acceptance and appropriation by 60 employees of two videoconferencing-mediated training systems : the virtual class (desktop videoconferencing) and the remote class (where learners are gathered together in the same room while the trainer is located at distance). In considering the acceptance of these videoconferencing-mediated training systems, a link was confirmed between perceived usefulness and the intention to use, but no relationship was established between the levels of acceptance and the required effort. The intention to use videoconferencing was associated with the expected benefits and not with the expected effort. Regarding appropriation, learners did not report a perception of technological distance. Moreover, we show that learners and the trainer preferred the virtual class rather than the more classical remote class. Our findings contradict the media richness theory, according to which the remote class, which is the “richer” medium in our research, should have been preferred.     No publisher ologeanu 2009-12-07T15:29:38Z Article dans une revue à comité de lecture http://www.cregor.net/membres/aitdaoud/travaux/referencearticlereview.2011-02-09.0653632312 No publisher aitdaoud 2011-02-21T03:10:11Z Article dans une revue à comité de lecture