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QUANTUM PHENOMENA IN COMMUNITIES OF PRACTICE, Full Text: Although Communities of Practice have become a core concept in understanding how knowledge is managed within organizations, there have been few studies of the praxis of formation of Communities of Practice. In this article, we report on a Grounded Theory study of the members of a previously identified Community of Practice within the UK Higher Education Academy Psychology Network. In addition to providing data on the functioning of the community, the study also revealed a hitherto unrecognized form of community that exhibits all of the characteristics of CoPs yet has only a transient existence that seems to nucleate around an existing core community. Drawing on the metaphor of quantum behaviour, we termed these communities Quantum Communities of Practice. We describe a theory to explain this phenomenon that is grounded in the data from the study. We conclude by discussing the value and validity of our findings and methodology and indicating the next steps we will take in our research.
Identifying Web Navigation Behaviour and Patterns Automatically from Clickstream Data, FULL TEXT:  A user's clickstream, such as that which is found in server-side logs, can be a rich source of data concerning the ways in which a user navigates a site, but the volume and level of detail found in these logs makes it difficult to identify and categorise specific navigational patterns. In this paper, we describe the three-step Automatic Pattern Discovery method (APD), a tool that utilises sequential mining to extract a user's navigation route based on two levels of basic navigational elements. This paper contains descriptions of two studies in which the APD was used; the first makes use of APD to analyse the usage of an educational website; the second describes how APD was used to improve the design of a technical support website in a university department.   A user's clickstream, such as that which is found in server-side logs, can be a rich source of data concerning the ways in which a user navigates a site, but the volume and level of detail found in these logs makes it difficult to identify and categorise specific navigational patterns. In this paper, we describe the three-step Automatic Pattern Discovery method (APD), a tool that utilises sequential mining to extract a user's navigation route based on two levels of basic navigational elements. This paper contains descriptions of two studies in which the APD was used; the first makes use of APD to analyse the usage of an educational website; the second describes how APD was used to improve the design of a technical support website in a university department.
BORN TO BE WILD: USING COMMUNITIES OF PRACTICE AS A TOOL FOR KNOWLEDGE MANAGEMENT, Full Text: This paper looks at what happens when Communities of Practice are used as a tool for Knowledge Management. The original concept of a Community of Practice appears to have very little in common with the knowledge sharing communities found in Knowledge Management, which are based on a revised view of 'cultivated' communities. We examine the risks and benefits of cultivating Communities of Practice rather than leaving them 'in the wild'. The paper presents the findings from two years of research in a small microelectronics firm to provide some insights into the wild vs domesticated dichotomy and discusses the implications of attempting to tame Communities of Practice in this way.
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LOW-COST STRATEGY THROUGH PRODUCT ARCHITECTURE: LESSONS FROM CHINA, Full Text: Abstract: Purpose – The article shows how changes in product architecture have become the driving force behind a breakthrough strategy that has enabled Chinese carmakers to produce vehicles that are broadly equivalent to the products of western carmakers but at a fraction of the price. Design/methodology/approach – The article presents an analysis of the development of a strategy based in an innovative product architecture used by a Chinese carmaker. The analysis covers the period between 1998 and 2006 and presents the results of a longitudinal study carried out by one of the authors in China between 2002 and 2007. Findings – The article uses the literature on product architecture and breakthrough strategy to describe a quasi-open modular product architecture used by Chinese carmakers. It provides an historical account of one company's approach to car making using this strategy and describes how it has allowed it to move from being a manufacturer of refrigerators to the ninth largest carmaker in China in period of ten years. Practical implications – The article highlights the strategic potential of innovations in product architecture in general and that of quasi-open modular architectures in particular. It also highlights the role of the emerging markets in China as the source of potential drivers for breakthrough strategies and as a threat to the current position of western carmakers. Originality/value – This article uses evidence based on direct observation to describe a novel approach to product architecture that has been pioneered in the emergent markets in China.
INNOVATION AND KNOWLEDGE SHARING ACROSS PROFESSIONAL BOUNDARIES: POLITICAL INTERPLAY BETWEEN BOUNDARY OBJECTS AND BROKERS, Full Text: The article examines the process of innovation and knowledge sharing from a perspective that focuses on the influence that local circumstances can have. In particular, it looks at the problems of knowledge sharing between groups of professionals. It presents a comparative analysis of two studies, one involving two groups of IT professionals; the other a network of healthcare professionals. The data was collected in two sets. The first set consisted of the results from two earlier, independent studies; the second was collected specifically for this article. We investigate the role played by boundary objects and brokers. Through an analysis of the interplay between boundary object and broker, we uncover the dynamics of the innovation process and show that the role played by the broker can be political. We identify two strategies that are used by brokers in the selection of a boundary object. The first is directed towards achieving a balance between the actors involved and the second is directed towards controlling their activities. We conclude by suggesting that other researchers should also consider the interplay between broker and boundary object when examining cross-boundary knowledge sharing.

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